USA Made Since 1932

Zippo IS The Name In Flame

Payment Policy

  1. Accepted payment methods
  • We exclusively accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • All payments must be made in US Dollars (USD).
  • We do not accept other forms of payment, such as checks, money orders, or cash.
  1. Payment authorization
  • By providing your credit card information, you authorize us to charge your card for the total amount of your purchase, including any taxes and shipping fees.
  • A pre-authorization may be placed on your card at the time of order placement. Your card will not be charged until your order has been shipped. 
  1. Billing information
  • For your security and to prevent fraud, the billing address you provide must match the billing address associated with your credit card.
  • Providing accurate and complete billing information is essential for a successful transaction. 
  1. Payment security
  • We prioritize the security of your payment information. All credit card transactions are processed through a secure, encrypted payment gateway.
  • We do not store your credit card number, expiration date, or CVV code on our servers. Your information is securely handled by our PCI-compliant payment processor. 
  1. Declined payments
  • If your credit card is declined during checkout, please verify that all card information, including the card number, expiration date, and CVV code, is entered correctly.
  • Check that your billing address matches the address on file with your credit card company.
  • You may also need to contact your card issuer to resolve any issues.
  • We will attempt to notify you if a payment fails, and your order will not be processed or shipped until a valid payment is successfully completed. 
  1. Chargebacks and payment disputes
  • If you have any issues with your order or a charge on your card, please contact us immediately to resolve the matter.
  • We reserve the right to challenge any fraudulent chargebacks. 
  1. Order cancellation and refunds
  • Our policy on refunds and returns can be found in our [shipping & returns page].
  • Refunds for eligible returns will be issued to the original credit card used for the purchase. 
  1. Policy updates
  • This payment policy is subject to change at any time. Any changes will be effective immediately upon posting to our website.